Privacy Policy

Effective Date: 07/17/2023

At Firefly Therapy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when accessing or using our therapy website (the "Service").

1. Information We Collect

1.1 Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us when you use our Service.

1.2 Non-Personal Information: We may also collect non-personal information, such as your browser type, device information, and usage data, which is gathered automatically when you access or interact with our Service.

2. Use of Information

2.1 Personal Information: We use the personal information you provide to respond to your inquiries, contact you, and improve our Service.

2.2 Non-Personal Information: Non-personal information is used for statistical purposes, website analytics, and to enhance and optimize the user experience on our Service. This information is aggregated and anonymized for analytical purposes.

3. Information Sharing

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Service. These service providers are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements: We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with applicable laws, regulations, legal processes, or to protect our rights, privacy, safety, or property. This may include:

Imminent Danger to the Client: If the therapist believes that the client is in immediate and imminent danger of causing harm to themselves, disclosure of information may be required. It is important to note that while having suicidal thoughts may not automatically constitute imminent danger, plans or intentions to act on those thoughts would warrant breaching confidentiality.
Threat of Harm to Others: If the therapist has reason to believe that the client poses a significant threat or plans to harm another person, disclosure may be necessary to ensure the safety of potential victims. The therapist has a legal and ethical obligation to take appropriate steps to prevent harm.
Child Abuse: If the therapist becomes aware of any ongoing case of child abuse, including physical, emotional, or sexual abuse, they are obligated to report such cases to the appropriate authorities in accordance with applicable laws and regulations.
Court-Ordered Disclosure: In the event that a judge issues a valid court order specifically requesting access to client records or information, the therapist may be legally compelled to comply with such an order.

4. Data Security

We employ reasonable security measures to protect the confidentiality and integrity of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Links to Third-Party Websites

Our Service may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of any such websites or services before providing any personal information.

6. Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this page periodically to stay informed about our privacy practices.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at Olivia@FireflyTherapyNY.com.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.